Privacy Policy
At Arete Dental Studio, we take the privacy of our patients very seriously. We are committed to ensuring that your personal information is protected in accordance with the Australian Privacy Principles (APPs).
Collection of Personal Information
We collect personal information to provide dental services. This includes name, contact details, medical history, and dental records. We collect this:
- Directly from you (in person, phone, website).
- From other healthcare providers or third-parties when necessary.
- From publicly available sources where appropriate.
Use and Disclosure
We use your information primarily to provide dental services. We may disclose it for:
- Contacting you regarding care or appointments.
- Referrals to other specialists.
- Practice management and billing.
- Quality assurance and regulatory compliance.
We do not use your info for marketing without consent. We may disclose to third parties (labs, insurers) only as necessary for your care.
Storage and Security
We take reasonable steps to ensure that your personal information is stored securely (physically and electronically) and protected against unauthorized access. We retain information only as long as necessary, then securely destroy or de-identify it.
Accessing Your Information
You have the right to access and correct any of your personal information that we hold. Please contact us using the details below to make a request.
Contact & Complaints
If you have questions, need to access your info, or have a complaint about our privacy practices, please contact us. We take all complaints seriously.
Where to Find Us
Our practice is located between Bendigo Bank and BOQ. Free 3P parking is available by parking underneath the Coles centre accessed on Dobson St. Call our clinic if you feel you are going to be late or are lost.